Effective Date: November 19, 2024
Thank you for shopping at Dr. Seda’s Wellness Clinic. We strive to provide the highest quality health supplements to support your wellness journey. Please review our policy regarding refunds and returns carefully.
1. No Refunds or Returns
Due to the nature of health supplements and to ensure the integrity and safety of our products:
- All sales are final. We do not accept returns or issue refunds for any products purchased through our clinic or website.
- This policy applies to all health supplements, regardless of whether they are opened or unopened.
2. Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order to address the issue.
- To report a damaged or defective product:
Email us at info@drseda.org with your order number, a description of the issue, and photos of the damaged or defective item. - Upon verification, we will provide a replacement for the product at no additional cost.
3. Order Cancellations
- Orders may be canceled prior to shipment for a full refund. Once the order has been shipped, it cannot be canceled or refunded.
4. Customer Support
If you have questions about your purchase or need further assistance, please contact us:
- Email: info@drseda.org
- Phone: (210) 972-5039
- Business Hours: Monday – Friday 8;30a – 4:00p
By completing a purchase on our website, you acknowledge and agree to this Refunds and Returns Policy.
Thank you for your understanding and for choosing Dr. Seda’s Wellness Clinic for your health and wellness needs!