Effective Date: November 19, 2024
Dr. Seda’s Wellness Clinic (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and patients. This Privacy Policy describes how we collect, use, and protect personal information, including medical information and online order details. By using our website or services, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you interact with us, either in person or online:
A. Personal Information
- Name
- Address
- Phone number
- Email address
B. Medical Information
When you purchase health supplements or engage with our wellness services, we may collect health-related information, such as:
- Medical history or conditions (if provided by you).
- Supplement or treatment preferences.
C. Payment Information
When placing online orders, we collect:
- Credit or debit card information (processed securely through third-party payment processors).
- Billing and shipping address.
D. Order Details
- Products purchased
- Order history
E. Automatically Collected Information
When visiting our website, we collect certain information automatically:
- IP address
- Browser type
- Cookies and tracking data (see Section 6).
2. How We Use Your Information
We use the information we collect for the following purposes:
A. Providing Services
- Fulfilling online orders, including processing payments, shipping, and order tracking.
- Recommending health supplements or wellness services based on your needs.
B. Communication
- Sending order confirmations, updates, or shipping notifications.
- Providing customer support.
- Sending marketing communications (with your consent).
C. Compliance
- Maintaining compliance with applicable medical and health-related privacy laws.
- Protecting against fraudulent transactions or misuse of our website.
3. How We Protect Your Medical Information
We take the privacy of medical information seriously. We comply with all relevant regulations, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable. Specific safeguards include:
- Encrypting medical data during storage and transmission.
- Limiting access to medical information to authorized personnel.
- Storing medical data separately from general customer data.
4. Sharing Your Information
We do not sell, rent, or share your personal or medical information with third parties, except as outlined below:
A. Service Providers
We may share your information with trusted third-party service providers to:
- Process payments.
- Ship orders.
- Provide customer support.
B. Legal Obligations
We may disclose your information if required to do so by law or if we believe such action is necessary to:
- Comply with legal obligations.
- Protect the rights, safety, or property of our business or customers.
5. Your Choices
You have control over how your information is used:
A. Marketing Communications
- You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email.
B. Accessing and Updating Information
- You may request access to or correction of your personal or medical information by contacting us at info@drseda.org.
C. Cookies
- You can manage cookie preferences through your browser settings (see Section 6).
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic. Cookies may collect:
- Preferences and browsing behavior.
- Device and location data.
A. Types of Cookies
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Track website usage for performance improvements.
- Marketing Cookies: Personalize ads and promotions.
B. Managing Cookies
You can disable cookies in your browser settings, but some website features may not function properly.
7. Data Retention
We retain your personal and medical information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal or medical information from children.
10. Security
We implement appropriate security measures to protect your information, including:
- SSL encryption for online transactions.
- Regular audits of our security practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
12. Contact Us
If you have questions about this Privacy Policy or your privacy rights, please contact us:
- Email: info@drseda.org
- Phone: (210) 972-5039
- Address: 115 North Loop 1604 E, Suite 1203, Second Floor, San Antonio, TX, 78232
Thank you for trusting Dr. Seda’s Wellness Clinic with your health and wellness needs.
